Friday, November 16, 2012

Maelstrom Games - Managing the Fallout

If you purchased any Bane Legions/Darklands or Battlefront Flames of War products from Maelstrom Games before they went belly up and you are yet to receive them, it appears that there may be some hope of a satisfactiory resolution.

Mierce Miniatures (the new company that Rob Lane "sold" Bane Legions into) have announced on their website that they will be fulfilling Maelstrom customer orders for their products. They make it clear that they are not required to do this but out of generosity will be ensuring no customer is left out of pocket. Maybe legally not required......but we could argue ethics and morals.

I understand that a similar announcement with be coming from Battlefront with regard to orders Maelstrom failed to supply of FOW products. Here this is clearly a goodwill action where Battlefront are being generous to ensure that customers aren't disadvantaged. Good on you Battlefront!

So if you have ordered either of these lines from Maelstrom and are currently out of pocket then there is a light at the end of the tunnel.

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